Privacy Policy

1. Scope of this Policy
This Policy applies to personal information collected by us in connection with our AI consulting, automation, chatbot development, and related services (“Services”). It does not apply to information collected by third parties, including websites and applications that link to or are accessible from our website.

2. Information You Provide:

• We may collect information that you voluntarily provide when contacting us, requesting our Services, interacting with our chatbot, or signing up for newsletters. This may include your name, email address, company name, phone number, and any details shared during chatbot interactions.

• . This may include your name, email address, company name, phone number, and any other details you choose to share.

• Automatically Collected Data: When you visit our website, we may automatically collect certain information about your visit, including your IP address, browser type, referring/exit pages, and operating system. We may also use cookies and similar technologies to enhance user experience, analyze usage trends, and improve our Services.

3. How We Use Your Information
We use the personal information collected for various business purposes, including to:

• Provide, maintain, and improve our Services

• Respond to your inquiries, requests, or feedback

• Personalize your experience and tailor our Services to your preferences

• Send promotional materials, updates, newsletters, and exclusive offers. This includes messages related to our Services, discounts, or new features. If you interact with our chatbot and provide your email or contact information, we may use it to send relevant business communications. You can opt out of marketing messages at any time by clicking the "unsubscribe" link in emails or contacting us

• Monitor and analyze website usage and trends

• Comply with legal obligations and protect our rights

4. Legal Basis for Processing (if applicable under GDPR)
If you are located in the EU or another jurisdiction where GDPR or similar laws apply, our legal bases for processing personal information include:

• Your consent (where required and obtained)

• The performance of a contract to which you are a party

• Compliance with a legal obligation

• Our legitimate interests, such as improving our Services and communicating with users, provided these are not overridden by your rights and interests.

5. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or providing Services on our behalf.

• Legal Compliance: We may disclose your information if required to do so by law, regulation, or court order, or if we believe such action is necessary to protect our rights, property, or safety, or that of others.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction.

6. International Data Transfers
If you are visiting our website from outside Switzerland, please note that your information may be transferred to and processed in Switzerland or other countries. We will take steps to ensure that your personal information receives an adequate level of protection.

7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your information.

8. Data Security
We employ reasonable security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights
Depending on your location and applicable law, you may have the right to:

• Access, correct, or delete your personal information

• Restrict or object to our processing of your data

• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal). If you no longer wish to receive marketing messages collected via our chatbot, you may opt out by clicking ‘unsubscribe’ in any email or by contacting us at info@chronolabs.ch.

• Receive your personal information in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us at the information provided below.

10. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how users interact with our website.

In addition to website tracking, our chatbot may use cookies or similar technologies to remember user preferences and enhance responses. You can disable chatbot-related tracking through your browser settings. However, disabling cookies may limit some features of our website.

11. Third-Party Websites
Our website may contain links to third-party websites. We have no control over, and are not responsible for, the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Updates to this Policy
We may update this Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Your continued use of our website and Services after we make changes constitutes your acceptance of the updated Policy.

13. Contact Us
If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact us at:
Chrono Labs
1004 Lausanne, Switzerland
info@chronolabs.ch

+41767745589

By using our website and Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.